There are multiple ways to create a ticket in Heartland Restaurant. What is available is dependent on your configuration. Some additional steps may be required after initial ticket creation depending on your specific setup.

Table Layout Room

This room will have a layout with multiple tables showing to represent the tables in the restaurant.

You can create a ticket by tapping on the desired table.

Tab Room

This room is typically used for Kiosks, Skip the Line, and/or Online Ordering. Orders are sent automatically to this room if these options are configured for it.

You can manually create a new ticket by selecting the ​New Ticket ​button in this Room.

Delivery Room

This room is typically used for Online Delivery Orders and/or over the phone delivery orders. It also displays a Map view with Driver options.

You can manually create a ticket by selecting the ​New Ticket ​button in this screen.